Text-to-911 available in Central Texas!


October 4, 2017

Texting for emergency help via 911 is now available in  Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano, Travis, and Williamson counties.

According to the CAPCOG.org

Text to 9-1-1 is the ability to send text messages from a U.S. phone number to local 9-1-1 call centers. Only use Text to 9-1-1 if making a voice call to 9-1-1 is unsafe or not possible. This service is especially beneficial to those who are hard of hearing, deaf, or speech-impaired.
Some other examples of when Text to 9-1-1 would be beneficial:

  • The caller cannot speak due to a threat, illness or medical condition.
  • The caller has poor reception and can only send out a text message.
  • Phone lines and cell phone towers are overwhelmed and only texts can get through

Here's a PSA created for you to give you a better understanding how & when to use Text to 9-1-1!  I hope you don't ever have to use it, but if you do.. Remember to Call 911 1st.  If that doesn't work then Text to 9-1-1  Click here for lots more 411!